Setting up Zoom Meetings is easy! By following these steps, you'll be able to integrate your Zoom accounts with your SkyPrep platform and use it to host remote training.
To begin, click on Platform Settings, then Integrations.
Next, click on Add to SkyPrep in the Zoom tile.
Click on Connect your Zoom Account.
Next, sign into Zoom by entering your login credentials, then click on Sign In. Admins can add their own Zoom accounts and both Zoom Meeting and Zoom Webinar are supported.
If linked successfully, you should see your information displayed on the next page.
Next, log into your Zoom account and navigate to your Account Settings page. Select and lock the Require a password when scheduled new meetings setting, as well as Require a password for meetings which have already been scheduled, if required.
If you want to allow users to join the meeting without having your users enter a password, you can enable and lock the Embed password in meeting link for one-click join option in the same area.
Creating a Zoom meeting
To create a meeting in Zoom, click on Training then on Courses, and finally click on the course that you want to add a meeting to.
In the Course Content tab, click on the Add Items to This Course drop-down menu and select Add Webinar.
Fill in the form that appears, and make sure that either Zoom Meeting or Zoom Webinar is selected under Webinar Tool. Click Proceed to Adding Timeslots and then Add Time Slots.
In the next pop-up, you will begn creating the first time slot.
Timeslot Description: Use this field to provide information to your users about the time slot.
Location: Use this field to include any location-related information.
Start/End Date and Time: These two fields determine when the time slot begins and finishes. Clicking on these fields will open a calendar widget that allows for easy date and time selection.
Zoom account to use with time slot: Use this field to select which Zoom account the session will be created on.
Time Zone: The time zone that the above date and time takes place in. Users with different time zones will have their ILT automatically converted to display the correct time.
Capacity: The maximum number of attendees for the time slot. Users will not be able to register if the capacity has been reached.
Primary Instructor: Use this field to enter the name of the ILT instructor(s).
Attendance Key: An Attendance Key is a key that users can enter to mark themselves as having attended the ILT. If Webinar was selected, the Attendance Key will also serve as the password for joining the session.
To add an additional time slot, click on Add Timeslot. This will create another slot that users can join. A user will only need to attend one in order to have the ILT marked as completed. If you require a user to attend multiple sessions, you will need to create multiple ILTs, each with their own time slot(s).
Once finished, you can click on Finish Adding Timeslots to add the ILT to your course.
Alternatively, you can click on the Register Users button to start registering users yourself by clicking After clicking on Capacity button.
Once users have been added, you can change their Status from Pending to Absent or Present if required, by selecting the actions button.
You will then see the ILT show up in your course's Course Modules list.
When a learner logs in, If they have the ILT calendar on their dashboard they are able to register for any training sessions assigned to courses they are enrolled in. They can hover over the session and click View Details.
Then click on View User List to select the name and continue to press Register User.
Launching the Session as an Admin
To begin the session, just click on Training Elements, then on Instructor-Led Training. Use the dropdown menu to choose the course that contains the Zoom session you want to launch, then click on the play icon for the respective session.
Once you've clicked it, Zoom should open in a new tab. Accept the prompt if required, and the session will begin.
Uninstalling your Zoom Integration
To uninstall the integration through SkyPrep, click on Integrations, then on Configure beside Zoom.
Next, just click on Disconnect your Zoom Account.
Alternatively, you can deauthorize the integration through your Zoom marketplace. Once we have received the deauthorization request, we will follow the information that is passed in and the associated account will be removed with one hour.
I Can't Connect my Zoom Account
Please note that your must be an admin for your Zoom account in order to connect it with SkyPrep. If you are not an admin for your Zoom account, you can ask your Zoom admin to allow you to add the SkyPrep app through Zoom's marketplace.
If you require support, you can contact our support team Monday through Friday, from 10:00 - 6:00 EST.
To contact our support team, you can:
Submit a ticket by clicking on the blue button in the bottom-right corner of your platform and clicking on Send us a Message.
Send an email to [email protected].
Contact us via phone at 1 855 759 7737 if you are on the Premium, or Enterprise plan. You will be prompted to enter your Support PIN which can be found by clicking on your name in the upper-right corner of the platform.
If you contact us via the first two methods, we will respond within one business day at most. However, you can expect a response within two hours under most circumstances.