Unable to Add Users
Stephen Krzeminski avatar
Written by Stephen Krzeminski
Updated over a week ago

The most common reason that a user was not added is their email is already in use in SkyPrep.

If you find that the user is not being added, enter their email in the Search bar. If a result shows up, you will either need to delete the existing user, change their email, or use a different email for the new user.

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