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Setting a User's Password
Setting a User's Password

If a user has forgotten their password, you can manually set a new one for them.

Stephen Krzeminski avatar
Written by Stephen Krzeminski
Updated over a week ago

Go to the People section on the left and click on Users. Go to the specific learner and click the blue edit icon. Use the Password and Password Confirmation fields to set a new password, then click Update User at the bottom of the form -- do not click Send New Password to User, as this will simply generate a random password for the user and send it to them (instead of the password you just manually entered).

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