Click Make a Zap.

Select SkyPrep.

Select Course Failed and click Save + Continue.

Test the connection or Save + Continue.

Choose the Course ID for the course that needs to be failed to trigger the action and click Continue.

Choose a Sample and click Continue on the next page. If you fail to pull in a sample, please ensure that the course has a user in it who has failed.

Click on Your Zap currently lacks an Action step. Add one now!

Select SkyPrep.

Select Update User and click Continue.

Test the connection or Save + Continue.

Click on the Insert a Field button beside Email and click on User Email.

Next, enter the profile updates that you want to occur when the user fails the course and click Continue.

Click Send Test to SkyPrep, and if the message says success, your Zap is working! Click Finish.

Give your Zap a name, then turn it On.