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Advice and answers from the SkyPrep Team
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What Webinar Services are Supported
Supported
Webinar
Services
This article lists all of the integrated
webinar
services
with links to their respective help articles… We support the following
webinar
services
: Cisco Webex Meetings GoToMeeting, GoToWebinar, and… GoToTraining Zoom Meetings and Zoom
Webinar
ClickMeeting Microsoft Teams
Supported
Integrations
A list of all of the different integrations that
are
natively
supported
by SkyPrep…
Webinar
Services
… Other
Services
Setting up SAML using Okta
If you use Okta for SSO, follow these steps to add SkyPrep to your list of
supported
services
… If there
are
errors, debug logs will need to be provided before we
are
able to assist… Note: We provide basic support for SSO through these articles, but we
are
unable to offer any further
Setting up SAML using Auth0
If you use Auth0 for SSO, follow these steps to add SkyPrep to your list of
supported
services
… If there
are
errors, debug logs will need to be provided before we
are
able to assist… Professional & Enterprise plans Note: We provide basic support for SSO through these articles, but we
are
Supported
Internet Browsers
These
are
the internet browsers we suggest using. If you
are
experiencing issues using the platform, ensure your browser is
supported
… SkyPrep is tested with the browsers listed below: For admin pages, the following browsers
are
supported
Supported
Material Formats
This article lists the
supported
file types. As a general rule, we support most files that don't require proprietary software to open… files, including files such as most Microsoft formats (Word, PowerPoint, etc., although Visio files
are
… not
supported
), videos (MP4, MOV, etc.), images (jpeg, gif, etc.), audio files (mp3, wav, etc.), embedded
Supported
SAML Claims
This article lists the all of the SAML claims you can use when mapping your SSO attributes.
Services
and Domains to Whitelist
SkyPrep relies on multiple
services
to function properly. If you use a firewall, you may experience issues unless these
are
whitelisted… These
are
SkyPrep's internal
services
… third-party tools that play an essential part to our
services
Supported
Course Module Types
Courses can be created out of a variety of file types and modules. This article lists some of the more common formats we
support
Available Languages
SkyPrep supports multiple languages for both the Learner and Admin interface. The
supported
languages
are
listed here
