All you will need to do is click on People, then Users, and navigate to the user's profile by clicking on their name. Once in their Profile, click on the Course History tab and then on the Upload existing certificate button.
Now, you will be able to add the Certificate by clicking on the Attach the certificate button. This can be an image, a PDF, or something else that shows they completed the course.
The Assign this certificate to: drop-down lets you choose an existing course in your platform to put the certification towards. This will automatically complete the course for the user. If a course doesn't yet exist for the certificate, you can use the Or assign to a new course button.
The Date Completed field lets you enter the day that they user received the certificate. This will also affect the completion date of the course that it was attached to.
Learner Certification Upload
Learners can also upload their own certificates of completion for review by an Admin. They will need to click on Completed Courses, then on Upload an Existing Course Certificate.
Once they have done that, they will need to fill in the form, as well as select the certificate to upload.
Once they have uploaded the certificate, you will see a notification on your dashboard where you can choose to download the certificate and/or review their upload.
By clicking on the Review button, you will see the form they submitted, as well as options to credit them with a course completion of an existing course, or assign the certificate to a new course for your record keeping purposes.