SkyPrep

Using tags to categorize your courses and make it more easily searchable.

Tagging Courses

After an ILT, you can mark attendance to set the learner's module as passed. This article covers the process of marking attendance.

Marking Instructor-Led Training Attendance

Knowing the difference between active and inactive courses will allow control over which courses are visible while also preserving records.

Active vs. Inactive Courses

Learn how to leverage the Groups and Subgroups features to quickly assign courses to multiple users at once.

Assigning Courses to Groups

If you need users to sign or confirm something within a course, you can use the Learner Signature feature explained in this article.

Learner Signatures/Attestations

Knowledge Boosters

This article covers the different methods that learners can use to enrol themselves into courses.

Course Self-Enrollment

Dynamic Course Deadline Reminders

Setting Up Module Prerequisites

Course deadline dates are automatically applied to everyone. This article explains how to override them for a specific user.

Overriding Course Deadlines

This article covers the various methods of course enrollment that are available to you, including via the course's Users tab and the API.

Enrolling Learners

If you want to enforce a specific order in which users need to view course modules, this article explains how you can do that.

Enforcing Module Viewing Sequence

If you're having issues with course subscription keys, this article covers the most common reasons they don't work.

Subscription Key Errors

Course Certificates can be sent when a learner passes a course. This article shows how to enable them for your courses.

Adding Course Certificates

This article covers unenrolling users from courses. Unenrolled users can no longer see the course but will retain all history and progress.

Unenrolling Learners

To get an idea of how well your learners are doing in a course, you can take a look at their assessment results. You can follow these steps.

Viewing Assessment Results

Course dates are not retroactive and don't normally affect users already enrolled. This article covers updating dates for existing users.

Changing Course Deadline and Reenrollment Dates

This article explains the different date settings available for courses: Start and End Dates, Course Lengths, and Validity Lengths.

Course Date Settings

This article explains how you can preview the course to get a sense of what it will look like to learners enrolled in it.

Previewing Courses

Material forms the bulk of courses, ranging from images and documents to SCORM packages. This article explains how to add items to courses.

Adding Material to Courses

Course partitions are a great way to visually break your course up into separate sections. This article covers the process of adding them.

Using Course Partitions

If you want to update course statuses or dates, you don't have to do it user-by-user. A CSV file can make changes to many users at once.

Bulk Updating Course Dates and Statuses

Learner certificates are stored in their profiles. This article is a quick guide for how to access and view them.

Viewing a Learner's Certificates

Courses can be created out of a variety of file types and modules. This article lists some of the more common formats we support.

Supported Course Module Types

If you have multiple platforms or subplatforms, you're able to share courses between them.

Sharing Courses Between Platforms

Deleting a course will also delete all associated course history. This article explains the process of deleting a course if necessary.

Deleting a Course

The Course Catalog allows learners to self-register for courses. You can also limit course visibility in the catalog to specific Groups.

Creating a Course Catalog

To duplicate a course, such as to make changes for a new year or to preview changes without affecting a live course, follow these steps.

Duplicating Courses

Learning Paths are bundles of courses that can have their order enforced. This article goes over their creation and management.

Learning Paths

Course Categories allow you to easily organize your courses and allows them to be found easier by both other admins and Learners.

Course Categories

This article explains the process of setting up recurring courses in your platform, such as for annual compliance training.

Recurring Training

Courses can appear as "Upcoming" to Learners for several reasons. This article covers the reason why a course may not yet be accessible.

"Upcoming" Courses

While courses can have settings applied to them, each individual module in a course also has its own settings you can modify.

Setting Individual Module Restrictions

Course Catalog Not Showing Courses

If you need to collect specific information from users that sign up for courses, follow the instructions in this article.

Custom Forms for Course Registrations

Like Material, Assessments are important pieces of courses in your platform. This article covers how to add assessments and tests.

Adding Assessments to Courses

This article covers the process of deleting a category when it's no longer needed.

Deleting Categories

Adding material to a course that a user has passed will not require them to view it. This article covers the steps to ensure completion.

Assigning New Material to Passed Learners

If you want to attach a certificate to a user's profile for an external course/certification, follow the steps in this article.

Adding Existing Certificates

Using the dashboard to keep track of upcoming deadlines is important for ensuring your learners meet requirements and stay certified.

Viewing Upcoming Deadlines

Learner Data Forms

A feature to Bulk update Course Progresses for a particular course within the platform.

In-App Course Progress Bulk Updates

Similar to Custom User Properties, this feature will allow you to add Custom Properties to Course Progresses.

Custom Course Attributes

Schedule enrollments to happen on a specific date in the future for courses and learning paths

Schedule Future Enrollments

Course & Material Duplication Between Platforms

SkyPrep is integrated directly with OpenSesame, a course vendor with more than 20,000 courses. The purchasing flow is described here.

Purchasing Premade Courses

Custom Course Completion Attributes

Course Creation

Managing Instructor-Led Training Sessions

Creating Instructor-Led Training Sessions

Archiving a Course Progress will re-enroll a learner into the course and create a new Course Progress.

Archived Course Progress Status

If you would like to adjust a user's course progress such as marking items as complete or incomplete follow these steps.

Modifying a User's Course Progress

Course Versioning

Adding Course Time Requirements

Adding SkyPrep Library Courses

Configurable External Course Catalog Registrations

Course Note-Taking

Course Reviews & Module Feedback

Bulk Course Creation via Materials

Importing Historical Records for a Single Course

Adding Recommended Resources to Courses

Creating Courses in Bulk Using SCORM Content

Stephen Krzeminski

Stella Meyer

Catherine Wnuk

Courses form the bulk of your training. This section contains topics ranging from basic course creation to managing recurring training in bulk. 

Courses

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.