Courses

Courses form the bulk of your training. This section contains topics ranging from basic course creation to managing recurring training in bulk.

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48 articles in this collection
Written by Stephen Krzeminski, Jason Primo, Stella Lim and 1 other

Overriding Course Deadlines

Course deadline dates are automatically applied to everyone. This article explains how to override them for a specific user.
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Written by Stephen Krzeminski
Updated this week

Automating Course Reminders

Instead of having to manually send reminders out to course members, the Scheduled Reminder feature lets you schedule them in advance.
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Written by Jason Primo
Updated this week

Enrolling Learners

This article covers the various methods of course enrollment that are available to you, including via the course's Users tab and the API.
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Written by Micaela Alon
Updated this week

Enforcing Module Viewing Sequence

If you want to enforce a specific order in which users need to view course modules, this article explains how you can do that.
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Written by Stella Lim
Updated this week

Subscription Key Errors

If you're having issues with course subscription keys, this article covers the most common reasons they don't work.
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Written by Micaela Alon
Updated over a week ago

CSV Management of Recurring Training

Validity Length isn't retroactive and changes don't affect users already enrolled. This covers updating re-enrolment dates using a CSV file.
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Written by Stephen Krzeminski
Updated this week

Adding Course Certificates

Course Certificates help to show that a learner has passed a course. This article shows how to enable them for your courses.
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Written by Stephen Krzeminski
Updated this week

Active vs. Inactive Courses

Knowing the difference between active and inactive courses will allow control over which courses are visible while also preserving records.
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Written by Jason Primo
Updated this week

Unenrolling Learners

This article covers unenrolling users from courses. Unenrolled users can no longer see the course but will retain all history and progress.
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Written by Stella Lim
Updated this week

Viewing Assessment Results

To get an idea of how well your learners are doing in a course, you can take a look at their assessment results. You can follow these steps.
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Written by Micaela Alon
Updated this week

Adding Course Images

To add some visual touches to your courses and your learners' interfaces, you can replace the default course images with ones of your own.
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Written by Stella Lim
Updated this week

Learners Unable to Access Courses

This article covers the most common reasons why learners are unable to access or view courses that they are enrolled in.
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Written by Jason Primo
Updated over a week ago

Creating Courses

Courses are created by combining materials and assessments. This article explains how to take individual modules and turn them into courses.
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Written by Stella Lim
Updated this week

Changing Course Deadline and Reenrollment Dates

Course dates are not retroactive and don't normally affect users already enrolled. This article covers updating dates for existing users.
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Written by Stephen Krzeminski
Updated this week

Course Self-Enrollment

This article covers the different methods that learners can use to enrol themselves into courses.
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Written by Jason Primo
Updated this week

Course Date Settings

This article explains the different date settings available for courses: Start and End Dates, Course Lengths, and Validity Lengths.
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Written by Stephen Krzeminski
Updated this week

Previewing Courses

This article explains how you can preview the course to get a sense of what it will look like to learners enrolled in it.
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Written by Stella Lim
Updated this week

Using Course Partitions

Course partitions are a great way to visually break your course up into separate sections. This article covers the process of adding them.
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Written by Micaela Alon
Updated this week

Adding Material to Courses

Material forms the bulk of courses, ranging from images and documents to SCORM packages. This article explains how to add items to courses.
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Written by Micaela Alon
Updated this week

Customizing the Course Portal

The course portal is what learners see when they first enter a course and contains the course module list, introduction, image, and more.
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Written by Stella Lim
Updated this week

Bulk Updating Course Dates and Statuses

If you want to update course statuses or dates, you don't have to do it user-by-user. A CSV file can make changes to many users at once.
Micaela Alon avatar
Written by Micaela Alon
Updated this week

Viewing a Learner's Certificates

Learner certificates are stored in their profiles. This article is a quick guide for how to access and view them.
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Written by Jason Primo
Updated this week

Learner Course Portal Explained

A course portal is the first thing learners see when entering a course. This article breaks down the available elements and information.
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Written by Jason Primo
Updated this week

Supported Course Module Types

Courses can be created out of a variety of file types and modules. This article lists some of the more common formats we support.
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Written by Stephen Krzeminski
Updated this week

Sharing Courses Between Platforms

If you have multiple platforms or subplatforms, you're able to share courses between them.
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Written by Stella Lim
Updated over a week ago

Deleting a Course

Deleting a course will also delete all associated course history. This article explains the process of deleting a course if necessary.
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Written by Micaela Alon
Updated this week

Creating a Course Catalog

The Course Catalog allows learners to self-register for courses. You can also limit course visibility in the catalog to specific Groups.
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Written by Stephen Krzeminski
Updated this week

Duplicating Courses

To duplicate a course, such as to make changes for a new year or to preview changes without affecting a live course, follow these steps.
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Written by Jason Primo
Updated this week

Learning Paths

Learning Paths are bundles of courses that can have their order enforced. This article goes over their creation and management.
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Written by Jason Primo
Updated this week

Effect That Changing a Module Has on Learners

This article explains what happens when you change a course that has users that are already enrolled and have begun their training.
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Written by Stella Lim
Updated this week

Course Categories

Course Categories allow you to easily organize your courses and allows them to be found easier by both other admins and Learners.
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Written by Micaela Alon
Updated this week

Recurring Training

This article explains the process of setting up recurring courses in your platform, such as for annual compliance training.
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Written by Stephen Krzeminski
Updated this week

Setting Up In-Person Training

SkyPrep allows you to create in-person training sessions and track attendance. This article details the steps to create these sessions.
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Written by Micaela Alon
Updated this week

Setting Individual Module Restrictions

While courses can have settings applied to them, each individual module in a course also has its own settings you can modify.
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Written by Micaela Alon
Updated this week

"Upcoming" Courses

Courses can appear as "Upcoming" to Learners for several reasons. This article covers the reason why a course may not yet be accessible.
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Written by Stella Lim
Updated this week

Course Catalog Not Showing Courses

The Course Catalog only shows courses that you are not currently enrolled in. Courses that are already completed will also not be visible.
Stephen Krzeminski avatar
Written by Stephen Krzeminski
Updated over a week ago

Marking Instructor-Led Training Attendance

After an ILT, you can mark attendance to set the learner's module as passed. This article covers the process of marking attendance.
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Written by Stephen Krzeminski
Updated this week

Custom Forms for Course Registrations

If you need to collect specific information from users that sign up for courses, follow the instructions in this article.
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Written by Jason Primo
Updated this week

Adding Assessments to Courses

Like Material, Assessments are important pieces of courses in your platform. This article covers how to add assessments and tests.
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Written by Stella Lim
Updated this week

Deleting Categories

This article covers the process of deleting a category when it's no longer needed.
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Written by Micaela Alon
Updated this week

Assigning New Material to Passed Learners

Adding material to a course that a user has passed will not require them to view it. This article covers the steps to ensure completion.
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Written by Stella Lim
Updated this week

Updating Course Progress in Bulk

This article covers the Bulk Actions feature that will allow you to change the course status of every user enrolled in the course at once.
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Written by Jason Primo
Updated this week

User Signatures/Attestations

If you need users to sign or confirm something within a course, you can use the Signature/Confirmation feature explained in this article.
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Written by Stephen Krzeminski
Updated this week

Purchasing Premade Courses

SkyPrep is integrated directly with OpenSesame, a course vendor with more than 20,000 courses. The purchasing flow is described here.
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Written by Micaela Alon
Updated this week

Adding Existing Certificates

If you want to attach a certificate to a user's profile for an external course/certification, follow the steps in this article.
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Written by Stephen Krzeminski
Updated this week

Viewing Upcoming Deadlines

Using the dashboard to keep track of upcoming deadlines is important for ensuring your learners meet requirements and stay certified.
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Written by Micaela Alon
Updated over a week ago

Allowing Managers to Oversee ILTs

If you want to allow managers to oversee ILTs and manage attendance records, you need to enable the permission shown in this article.
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Written by Stella Lim
Updated this week

Setting Course Prerequisites

Course Prerequisites allow you to control access to courses and restrict learners based on their course history. Learn how in this article.
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Written by Stephen Krzeminski
Updated this week