If you want to see whether your emails are being delivered to a user, all you need to do is click on Users & Groups, then Users and find the user that you want to check.

Next, click on Email Activity.

There are several different options that might show up in the Status column.

Delivered: The email has been successfully sent by the platform and has reached the recipient.

Processed: The email has been queued by the platform and is just about to be sent.

Bounce: The email has failed to reach the recipient. The platform will then queue the email again and try to resend it.

Drop: After a certain amount of bounces have occurred, the platform will stop attempting to reach the user.

Please note that only email activity for the past 7 days will show up here.

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