Account Cancellation

If you need to cancel your account, you can follow the steps in this article. It explains the contact method and entire process.

Stephen Chang avatar
Written by Stephen Chang
Updated over a week ago

You can cancel your account by calling 1 647 479 2134, Monday to Friday, 10:00 to 18:00 EST.

As part of the process, you will be asked to provide a valid administrator's email in order to confirm your identity. After the cancellation process, a receipt and proof of cancellation will be sent to the email provided.

Once you cancel, the cancellation is effective immediately. However, a final charge might be applied if you cancel before the end of your billing cycle.

Note: If you are on an annual plan, you cannot cancel until the year is over.

Note: If you are on a trial plan, there is no need to cancel โ€“ you will not be subscribed or charged once the trial period has elapsed.

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