SkyPrep

Keeping track of your active users is important to ensuring you don't exceed your allowed number and accrue overage charges.

Viewing Active User Totals

This article explains how to change your password after you have signed in. This is not for resetting your password if you've forgotten it.

Changing Your Password

Invoices for your subscription payments can be emailed to an address of your choice. follow these steps to customize the recipient address.

Receiving Invoices Via Email

If you go over your allowed Active Users in a month, you will be charged the overage fee as explained in this article.

Active User Overage Charges

If you need to cancel your account, you can follow the steps in this article. It explains the contact method and entire process.

Account Cancellation

We support a variety of payment methods, all of which are listed here.

Accepted Payment Methods

If you need to add a credit card or update an existing payment method, follow the steps in this article.

Changing Credit Card Details

Our plans are based on active user totals rather than the total number of users in your platform. This article goes into more detail.

What is an Active User?

All of your invoices are saved and accessible directly from your platform as shown in this article.

Viewing Invoices

Changing your plan can be done from right within your platform's Account & Billing area, shown here.

Changing Your Plan

Timezones can be applied at both the platform level and the user level. Both are shown and explained here.

Changing Timezones

Custom Labels allow you to tailor the information that you collect and save about your users. This article links to the setup process.

Collecting User Information

SkyPrep is fully GDPR compliant. We explain how we are compliant and how we help you to be compliant with its regulations as well.

GDPR Compliance

Learn how users can enable SMS and email sign-in authentication.

Enabling Multifactor Authentication

Stephen Chang

Stella Meyer

Stephen Krzeminski

Account & Billing

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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