Disabling user logins prevents users from being able to log in while maintaining all of their information and course history.

A user with a disabled login will not be able to log into the platform.

To disable an account, click on Users and Groups, then on Users. Find the account that you want to deactivate and click the Edit button. From there, scroll down and select Yes under Disable Log-in.

Once a user's account has been disabled, they will no longer be able to log in. To reactivate a user's account, switch the Disable Log-in dropdown to No and click Update User.

You can choose to have their account hidden from all user lists within the platform, such as the user lists in Courses, Groups, and Learning Paths.

To do this, click on the Settings icon, then on System and Configuration. Go to the Settings tab and find the Restrictions & Security section. You will see an option to Hide Users With Logins Disabled. Make sure this toggle button is turned on then click the Update Program Settings button at the bottom of the page to save this setting.

Disabled users will be removed from the Users list. To view Disabled accounts, you can click on View Users With Disabled Logins at the top of the page.

The next page will show a list of every user that has their login set as disabled, and you can use the same Edit button to reactivate their account by switching their Disable Log-In setting to No.

Disabling Users in Bulk

Download the Bulk Update template. Next, add a column titled login_status. To disable a user, set their value to disabled.

Note: Users who have their login disabled will still show up in reports that you run. If you want to generate a report that hides them, you can use the Advanced Reporting tool to filter out all users with the Disabled Login status.