If you require a PDF converted into HTML, you can send it over to your account manager. However, we charge a fee since it is a fairly intensive process to convert a file into HTML code.
Note: we provide two (2) free conversions to customers who sign up for the Premium or Enterprise plans.
IMPORTANT: When sending over a template for conversion, you must use the provided placeholders shown after clicking the Documentation button in the upper-right. For example, do not use FIRST NAME LAST NAME — you should use the provided [SMART NAME] placeholder.
You can also use Custom Labels as placeholders. When a certificate is sent, whatever is in the recipient's respective field will be inserted in place of the placeholder.
The placeholders need to be in all capitals, with underscores (_) replacing spaces, and contained within square brackets ([ and ]).
For example, if you want to insert the (Address 2) field, the proper format would be [ADDRESS_2].
