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Security & Compliance Features
Security & Compliance Features

This article explains the different security settings available in the SkyPrep platform, such as automatic logout timers.

Catherine Wnuk avatar
Written by Catherine Wnuk
Updated over a week ago

We support maximum login attempts, automatic logout periods, password expiry intervals, Email Signin Verification Codes, and administrator action logs.

To access any one of these features, just click on Security and Compliance under the Settings tab.

Limit Login Attempts

The Maximum Login Attempts field lets you specify how many times a user can enter an incorrect password before their account is temporarily disabled.

When the limit has been reached, they will receive a message stating that they have been locked out and they will need to contact a platform administrator to regain access.

To give a suspended user access, just click on View Suspended Accounts. This will bring up a window that lists all of the suspended users. Just click on the ones you want to restore, then click on Reactivate Accounts. If you don't see the button, you may need to scroll down.

Automatic Logout

This feature allows you to set the number of minutes that can elapse before a user is logged out for inactivity.

After the specified amount of time has elapsed without any activity from the user, this warning message will be displayed.

If the Continue button is not pressed, the user will be logged out five (5) minutes after the message appears.

Password Expiry

By setting up the Password Expiry Interval, you can choose how long a password is valid for.

Once the valid duration has elapsed, the user will be forced to change their password on their next log-in.

Account Inactivity Lock Period

Enabling this option will allow you to prevent inactive users from being able to log into the platform, useful for when you want to keep your platform available only to people who actively use it. You can re-enable accounts by going to their profile and changing the Disable Log-in option from yes to no.

Email Signin Verification Code

If enabled, users will be emailed a security code that they need to enter before their login is allowed.

Administrator Logs

Lastly, if you require an audit trail, you can use the Administrator Logs button in the upper-right.

You will then be able to choose the date range that you want to pull logs for -- just keep in mind that a large date range will take longer to generate than a small one.

Once you click Submit, the log will be generated in the background and emailed over to you once it has been completed.

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