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12 articles
Stella Lim avatarStephen Krzeminski avatarStephen Chang avatar+1
Written by Stella Lim, Stephen Krzeminski, Stephen Chang and 1 other

Voluntary Product Accessibility Template (VPAT)

Accessibility Conformance Report based on VPAT® Version 2.4Rev
Stella Lim avatar
Written by Stella Lim. Updated over a week ago

Getting Started

New to SkyPrep? Start here! This article contains a video that will walk you through the entire process of setting up your training.
Stephen Krzeminski avatar
Written by Stephen Krzeminski. Updated over a week ago

Submitting Support Requests

In order to ensure we are able to provide you with the best support possible, there are several things we ask for when you submit a ticket.
Stephen Krzeminski avatar
Written by Stephen Krzeminski. Updated over a week ago

Supported Integrations

A list of all of the different integrations that are natively supported by SkyPrep.
Stephen Chang avatar
Written by Stephen Chang. Updated over a week ago

Security Features

A general overview of our security policies and standards.
Kayla Kapas avatar
Written by Kayla Kapas. Updated over a week ago

CFR Compliance Part 11

An overview about how we help maintain CFR Part 11 compliance.
Stella Lim avatar
Written by Stella Lim. Updated over a week ago

Contacting Support

Our office hours are from 9:00 - 6:00 EST, Monday through Friday.
Stephen Krzeminski avatar
Written by Stephen Krzeminski. Updated over a week ago

Supported Internet Browsers

These are the internet browsers we suggest using. If you are experiencing issues using the platform, ensure your browser is supported.
Stella Lim avatar
Written by Stella Lim. Updated over a week ago

Services and Domains to Whitelist

SkyPrep relies on multiple services to function properly. If you use a firewall, you may experience issues unless these are whitelisted.
Stephen Chang avatar
Written by Stephen Chang. Updated over a week ago

Clearing Browser Cache

If you are having issues viewing content, try clearing your browser cache by following these instructions.
Stephen Krzeminski avatar
Written by Stephen Krzeminski. Updated over a week ago

Gamification

Gamification uses points and leaderboards to increase learner engagement. This article explains both the initial setup and leaderboards.
Stephen Krzeminski avatar
Written by Stephen Krzeminski. Updated over a week ago

Security & Compliance Features

This article explains the different security settings available in the SkyPrep platform, such as automatic logout timers.
Kayla Kapas avatar
Written by Kayla Kapas. Updated over a week ago