General
12 articles

+1Written by Stella Lim, Stephen Krzeminski, Stephen Chang and 1 other



Voluntary Product Accessibility Template (VPAT)
Accessibility Conformance Report based on VPAT® Version 2.4Rev
Written by Stella Lim. Updated over a week ago
Getting Started
New to SkyPrep? Start here! This article contains a video that will walk you through the entire process of setting up your training.
Written by Stephen Krzeminski. Updated over a week ago
Submitting Support Requests
In order to ensure we are able to provide you with the best support possible, there are several things we ask for when you submit a ticket.
Written by Stephen Krzeminski. Updated over a week ago
Supported Integrations
A list of all of the different integrations that are natively supported by SkyPrep.
Written by Stephen Chang. Updated over a week ago
Security Features
A general overview of our security policies and standards.Written by Kayla Kapas. Updated over a week ago
CFR Compliance Part 11
An overview about how we help maintain CFR Part 11 compliance.
Written by Stella Lim. Updated over a week ago
Contacting Support
Our office hours are from 9:00 - 6:00 EST, Monday through Friday.
Written by Stephen Krzeminski. Updated over a week ago
Supported Internet Browsers
These are the internet browsers we suggest using. If you are experiencing issues using the platform, ensure your browser is supported.
Written by Stella Lim. Updated over a week ago
Services and Domains to Whitelist
SkyPrep relies on multiple services to function properly. If you use a firewall, you may experience issues unless these are whitelisted.
Written by Stephen Chang. Updated over a week ago
Clearing Browser Cache
If you are having issues viewing content, try clearing your browser cache by following these instructions.
Written by Stephen Krzeminski. Updated over a week ago
Gamification
Gamification uses points and leaderboards to increase learner engagement. This article explains both the initial setup and leaderboards.
Written by Stephen Krzeminski. Updated over a week ago
Security & Compliance Features
This article explains the different security settings available in the SkyPrep platform, such as automatic logout timers.Written by Kayla Kapas. Updated over a week ago