SkyPrep

New to SkyPrep? Start here! This article contains a video that will walk you through the entire process of setting up your training.

Getting Started

Accessibility Conformance Report based on VPAT® Version 2.4Rev

Voluntary Product Accessibility Template (VPAT)

In order to ensure we are able to provide you with the best support possible, there are several things we ask for when you submit a ticket.

Submitting Support Requests

A list of all of the different integrations that are natively supported by SkyPrep.

Supported Integrations

A general overview of our security policies and standards.

Security Features

An overview about how we help maintain CFR Part 11 compliance.

CFR Compliance Part 11

Our office hours are from 9:00 - 6:00 EST, Monday through Friday.

Contacting Support

These are the internet browsers we suggest using. If you are experiencing issues using the platform, ensure your browser is supported.

Supported Internet Browsers

SkyPrep relies on multiple services to function properly. If you use a firewall, you may experience issues unless these are whitelisted.

Services and Domains to Whitelist

If you are having issues viewing content, try clearing your browser cache by following these instructions.

Clearing Browser Cache

Gamification uses points and leaderboards to increase learner engagement. This article explains both the initial setup and leaderboards.

Gamification

This article explains the different security settings available in the SkyPrep platform, such as automatic logout timers.

Security & Compliance Features

SkyPrep on Different Devices

Stephen Krzeminski

Stella Meyer

Stephen Chang

General

Find answers and get help from Intercom Support and Community Experts

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