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Subscription Key Errors
Subscription Key Errors

If you're having issues with course subscription keys, this article covers the most common reasons they don't work.

Catherine Wnuk avatar
Written by Catherine Wnuk
Updated over a week ago

The subscribe key will not work if you accidentally add a space before or after the key. This can happen if you copy/paste the key with empty space accidentally highlighted.

Failures can also occur if there have been changes made to the key via auto-correct, such as capitalization changes.

These are the most common reasons, if your subscribe key is still not working for your course, drop us an email us at [email protected]

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