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Advice and answers from the SkyPrep Team

Search results for:Can I build content from within the SkyPrep platform
Using SkyPrep in Salesforce
SkyPrep supports the following custom attributes that can be mapped from Salesforce: https://help.skyprep.com… Users can log-in to SkyPrep (Optional) Have a tab within Salesforce that is connected to your… (not Contacts) can sign-in directly from Salesforce into SkyPrep
Using SkyPrep Mobile
If you are on an Android device, open the Play Store and search for SkyPrep and tap on SkyPrep LMS Training… You can tap on the question number at the top right to quickly jump between questions. ​… You can also enroll in courses using the app
Introduction to SkyPrep APIs
The API key can be found in the System Configuration area of the platform… Similarly, the SkyPrep domain can be passed in a HTTP header named X-SkyPrep-Acct-Key… The API key can also be passed in as a HTTP header named X-SkyPrep-API-Key
Enabling SSO for SkyPrep
SkyPrep supports several SSO methods: SAML using OneLogin, Okta, and Azure AD, Active Directory using ADFS, and a custom-built connector… Click on one of the links below to find out more… Note: If using SSO to create user accounts, users will need to match your SkyPrep platform's allowed
SkyPrep on Different Devices
While most of our users use SkyPrep on their computers, our platform is fully responsive and will automatically… scale to fit the screen size of the device you are using
SkyPrep Email IP Addresses
SkyPrep uses several different IP addresses when sending emails from the platform. This article lists the ones you should whitelist… to your email whitelist as these are the IPs that SkyPrep emails originate from: 199.255.192.0… If you find that emails are not getting through to you, you can add the following IPs / IP address ranges
Integrating Zendesk with SkyPrep
We are natively integrated with Zendesk, allowing you to add a button on your Learners' interface that takes them directly to your Zendesk… If you don’t know where to find your Secret Key, you can click on the (?)… You can easily add a link to your company’s Zendesk portal by following these instructions
Adding SkyPrep Library Courses
expand the menu, then click SkyPrep Library… When you find training you want to add to your platform, simply click the Select button… Alternatively, you can click on Select All to add all of the training
Setting up SSO using the SkyPrep API
You can make an API call to /get_login_key with the corresponding user information, and the API will… SkyPrep also allows single-sign on using the API… return a link that you can use to log-in the user
Content Builder Tool
While most material will likely be imported into your platform, the Content Builder feature lets you build content yourself… From the panel on the right, simply drag the content blocks into the white area on the left… If you're not on a plan that includes the SkyPrep Studio suite, you can still create content within the