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Advice and answers from the SkyPrep Team

Search results for:Can I delete users in bulk
Bulk User Management
To add users in bulk, click on the Download CSV Bulk Add Template button… Users can be deleted from your platform in bulk… To delete users, click on the Download CSV Bulk Delete Template button to download a CSV file
Bulk User Recovery
If you accidentally delete users, you can restore their account and data up to 30 days after deletion… To begin the process, click on Users & Groups, then on Users… Click on Bulk User Management
Recovering Deleted Users
Select Recover Users in the dropdown, then click the Recover Users button… To begin the recovery process, navigate to your Users page and click on Bulk User Management… If a user was accidentally deleted from your platform, you can restore their profile and data within
Deleting Users
If you want to delete a user, follow these steps. Only delete users if you are sure you will not need their course history in the future!… First, click on Users & Goups in the navigation bar… Lastly, click on the Delete User button in the window that pops up
Toggling Email Notifications in Bulk
Instead of going one-by-one through user profiles to enable or disable email notifications, you can use a CSV file to make bulk changes… The first thing you'll need to do is go click on People then on Users, then hit the Bulk User Management… Next, click on the Bulk Update (Prefilled) tab and click CSV Bulk Update Template
Using a CSV to Add Users to Groups
If you need to add multiple users to groups, you can use a CSV file to make the changes in bulk. This article shows you how… To read the article about adding users in bulk, please see this article. [Inline Video]… For example, if I wanted to enroll a user into Group 1, Group 2, and Group 3 at the same time, I would
In-App Course Progress Bulk Updates
A feature to Bulk update Course Progresses for a particular course within the platform… From the Select Column drop down menu, you can choose multiple course progresses to update at once
Course Progresses CSV Updates
This article covers using a CSV file to enrol users and change their statuses, start/completion dates, and re-enrollment dates in bulk… Navigate to the Learners tab, click on the button beside Enroll Users and select the Bulk CSV Update… **NOTE: YOU MUST USE THE YYYY-MM-DD DATE FORMAT.** You can also enroll users directly into the course
Adding Users
There are several ways to add users in SkyPrep… Click on Users and Groups, then on Add User in the upper-right… Click on the Bulk User Management button
Enabling Multifactor Authentication
Learn how users can enable SMS and email sign-in authentication… In the MFA section, you have the option to use an Authenticator App like Google Authenticator or receive… Once you've done that, enter the code you see in the text field