SkyPrep

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

Try using different keywords or checking for typos.

No tickets found

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

 by SkyPrep… (eCommerce) 
Twilio (SMS Notifications) 
Zapier (iPaas) 
Zendesk (Customer Service/

 the internet browsers we suggest using. If you 

 experiencing issues using the platform, ensure your browser is 

… SkyPrep is tested with the browsers listed below: 
For admin pages, the following browsers 

 file types. As a general rule, we support most files that don't require proprietary software to open… files, including files such as most Microsoft formats (Word, PowerPoint, etc., although Visio files 

), videos (MP4, MOV, etc.), images (jpeg, gif, etc.), audio files (mp3, wav, etc.), embedded

This article lists the all of the SAML claims you can use when mapping your SSO attributes.

 webinar services with links to their respective help articles… We 

 the following webinar services: 
Cisco Webex Meetings 
GoToMeeting, GoToWebinar, and

Courses can be created out of a variety of file types and modules. This article lists some of the more common formats we 

To begin setting up your Paycom integration, click on the Settings button and then on 

SkyPrep supports multiple languages for both the Learner and Admin interface. The 

If you use Auth0 for SSO, follow these steps to add SkyPrep to your list of 

 errors, debug logs will need to be provided before we 

 able to assist… Professional & Enterprise plans 
Note: We provide basic support for SSO through these articles, but we 

If you use Okta for SSO, follow these steps to add SkyPrep to your list of 

 able to assist… Note: We provide basic support for SSO through these articles, but we 