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Customizing Email Notifications

You can customize the email notifications that are sent to both Learners and Admins by following the instructions shown in this article.

Written by Stephen Krzeminski

Enabling Custom Notifications

First, click the Settings button in your navigation bar, then click on Notifications and Reminders.

Use the checkboxes to set which users should be sent to Learners and Admins. When Notify Admin(s) is selected, Admins will receive a copy of emails sent to Learners. This toggle also determines which emails are sent to Power Users.

Customizing Notifications

To customize the email conten, click on the name of the email to open the editor. The Placeholders shown on the left can be inserted into the email template and they will automatically be filled with the relevant information when they’re sent. For example, [FIRST_NAME] will be replaced with the learner’s first name when the email is sent.

You can customize everything, whether it is editing the default content, or editing the formatting using the toolbar found above the editor.

Using the editor, you can use the < > button to enter any HTML content you have. Once you are done, click the Save Template button on the bottom. If you want to preview the email before you set it live, you can click the Envelope button in the upper-right to send a test email to yourself.

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