Search results for: Can I use my own email server to send emails

Search results for: Can I use my own email server to send emails

Switching Email Servers

If you want to use your own server to send emails, you will have to provide us with SMTP details. Read this article for more information… If you want to use your own email server for the delivery of SkyPrep emails, just let us know at support… Once it has been configured, all emails will be sent from your server instead of ours

Written by Stephen Chang
Updated over a week ago

Sending Password Reset Emails

An email containing a link to set a new password will be sent to the user… If a user has forgotten their password, you can send them a new randomly generated password via email… Click on Send new random password to user

Written by Micaela Alon
Updated over a week ago

Duplicate Emails for Users

Emails must be unique. Duplicate emails cannot be used in the platform… You can only use an email once per platform… If you have multiple platforms, such as with subplatforms, you can use the email once in each

Written by Stella Lim
Updated over a week ago

Using Usernames to Log In Instead of Emails

In the notification_email column, you will enter the email that you want the user's emails to be sent… If the user has a Notification Email set, you will see the Notification Email field in the form… You will need to change the email column in the Bulk Upload template (you can also use the Bulk Update

Written by Micaela Alon
Updated over a week ago

Email Deliverability

While we can ensure that the emails are sent to the recipient, whether or not the recipient accepts the… we send per day, there may be some recipients that flag an email as spam, which can trigger a temporary… For example, if someone's platform sent out a message to 500 learners and 10 of them flagged the email

Written by Stephen Krzeminski
Updated over a week ago

Not Receiving Emails

email service that the learner is using has been set to only allow incoming emails from specific domains… To manually enable email notifications, click on People then on Users… that are being sent from your platform

Written by Jason Primo
Updated over a week ago

Course-Specific Emails

You can use Course Custom Emails to set emails on a per-course basis instead of using the platform-wide Email Templates for every course… Navigate to your Email Templates by clicking on Home, Customization, then Email Templates… This feature works with Course Enrollment Notification Email, Passed Course Notification Email, Failed

Written by Stella Lim
Updated over a week ago

How Do I Send Recurring Emails With Zapier?

Next, set the Action by selecting your email server, such as Gmail or Microsoft Outlook (use the search… Select Send Email or an equivalent action… email reminders sent from

Written by Stephen Krzeminski
Updated over a week ago

Customizing Email Notifications

Users must have Email Notifications enabled in order to receive any emails sent from your platform… For example, [FIRST_NAME] will be replaced with the learner’s first name when the email is sent… top right to send a test email to yourself

Written by Stephen Krzeminski
Updated over a week ago

Checking Email History

This feature allows you to see the status of the emails sent to learners, when they were sent, and whether there were bounces or failures… Delivered: The email has been successfully sent by the platform and has reached the recipient… Processed: The email has been queued by the platform and is just about to be sent

Written by Stephen Krzeminski
Updated over a week ago