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Advice and answers from the SkyPrep Team

Search results for:Can I add users in bulk

Bulk User Management
To add users in bulk, click on the Download CSV Bulk Add Template button… You can reactivate users in bulk by using the checkboxes beside their name, or at the top to select all… Users can be deleted from your platform in bulk
Using a CSV to Add Users to Groups
If you need to add multiple users to groups, you can use a CSV file to make the changes in bulk. This article shows you how… Once done, add the users like you would normally with the Bulk Upload function… To read the article about adding users in bulk, please see this article. [Inline Video]
Unable to Add Users
The most common reason that a user was not added is their email is already in use in SkyPrep… If you find that the user is not being added, enter their email in the Search bar
Adding Users
There are several ways to add users in SkyPrep… Click on Users and Groups, then on Add User in the upper-right… The first method is used to add individual users
Submitting Support Requests
In order to ensure we are able to provide you with the best support possible, there are several things we ask for when you submit a ticket… of course enrolment you're using (through the course's Users & Groups tab, through the course bulk update… and emails of some of the users you're trying to add. 3) Any other relevant files, such as the CSV
Toggling Email Notifications in Bulk
Instead of going one-by-one through user profiles to enable or disable email notifications, you can use a CSV file to make bulk changes… The first thing you'll need to do is go click on People then on Users, then hit the Bulk User Management… Next, click on the Bulk Update (Prefilled) tab and click CSV Bulk Update Template
In-App Course Progress Bulk Updates
A feature to Bulk update Course Progresses for a particular course within the platform… From the Select Column drop down menu, you can choose multiple course progresses to update at once
Bulk User Recovery
If you accidentally delete users, you can restore their account and data up to 30 days after deletion… To begin the process, click on Users & Groups, then on Users… Click on Bulk User Management
Course Progresses CSV Updates
This article covers using a CSV file to enrol users and change their statuses, start/completion dates, and re-enrollment dates in bulk… Navigate to the Learners tab, click on the button beside Enroll Users and select the Bulk CSV Update… **NOTE: YOU MUST USE THE YYYY-MM-DD DATE FORMAT.** You can also enroll users directly into the course
Add User Input Content in Studio
Under the User Input category in Studio, add Question, Branch Form, Scenario, Feedback and Confirmation… Users can be required to select one or multiple options based on which multiple choice type you choose… Opinion Scale: Allows users to submit a rating on a scale that can be numerical or based on emotional