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Advice and answers from the SkyPrep Team

Search results for:Can I add users in bulk

Bulk User Management
To add users in bulk, click on the Download CSV Bulk Add Template button… You can reactivate users in bulk by using the checkboxes beside their name, or at the top to select all… Users can be deleted from your platform in bulk
Unable to Add Users
The most common reason that a user was not added is their email is already in use in SkyPrep… If you find that the user is not being added, enter their email in the Search bar
Using a CSV to Add Users to Groups
If you need to add multiple users to groups, you can use a CSV file to make the changes in bulk. This article shows you how… Once done, add the users like you would normally with the Bulk Upload function… To read the article about adding users in bulk, please see this article
Adding Users
There are several ways to add users in SkyPrep… Click on Users and Groups, then on Add User in the upper-right… The first method is used to add individual users
User & Group Management
Add Users To add users in bulk, click on the Download CSV Bulk Add Template button… Reactivate Users You can reactivate users in bulk by using the checkboxes beside their name, or at… Delete Users Users can be deleted from your platform in bulk
Submitting Support Requests
In order to ensure we are able to provide you with the best support possible, there are several things we ask for when you submit a ticket… of course enrolment you're using (through the course's Users & Groups tab, through the course bulk update… and emails of some of the users you're trying to add. 3) Any other relevant files, such as the CSV
Toggling Email Notifications in Bulk
Instead of going one-by-one through user profiles to enable or disable email notifications, you can use a CSV file to make bulk changes… The first thing you'll need to do is go click on People then on Users, then hit the Bulk User Management… Next, click on the Bulk Update (Prefilled) tab and click CSV Bulk Update Template
Importing Users with Existing Course Data
If you want to import both users and their course history, you can do so with a CSV file. This article covers the template changes required… Select the Add Users option, then click Next. Click on the Download CSV Bulk Add Template… In the new page, click on Bulk User Management
In-App Course Progress Bulk Updates
A feature to Bulk update Course Progresses for a particular course within the platform… From the Select Column drop down menu, you can choose multiple course progresses to update at once
Bulk User Recovery
If you accidentally delete users, you can restore their account and data up to 30 days after deletion… To begin the process, click on Users & Groups, then on Users… Click on Bulk User Management