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Advice and answers from the SkyPrep Team
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Update a User s Information When They Are Added
Update
a
User’s
Information
When
They
Are
Added
Next, enter the profile
information
that you want saved
when
the
user
is created and click Continue… Choose
a
sample
user
and click Continue on the next page… Select
Update
User
and click Continue. Test the connection or Continue
Enroll
a
User
in
a
Course
When
They
Are
Added
Select Enroll
a
User
Into
a
Course and click Continue… Choose
a
sample
user
and click Continue on the next page… If
they
were, remove the
user
from the course and try the test again
Enroll
a
User
in
a
Group
When
They
Are
Added
Select Enroll
a
User
Into
a
User
Group and click Save + Continue… Choose
a
sample
user
and click Continue on the next page… If
they
were, remove the
user
from the group and try the test again
Enroll
a
User
in
a
Learning Path
When
They
Are
Added
Select Enroll
a
User
Into
a
Learning Path and click Continue… Choose
a
sample
user
and click Continue on the next page… If
they
were, remove the
user
from the learning path and try the test again
Update
a
User’s
Information
When
They
Fail
a
Course
If you fail to pull in
a
sample, please ensure that the course has
a
user
in it who has failed… Select
Update
User
and click Continue. Test the connection or Save + Continue… Next, enter the profile updates that you want to occur
when
the
user
fails the course and click Continue
Update
a
User’s
Information
When
They
Pass
a
Course
When
asked to pick
a
sample to set up the Zap, click Continue… Select
Update
User
and click Continue. Test the connection or Save + Continue… Enter the profile updates that you want to occur
when
the
user
passes the course and click Continue
Enroll
a
User
in
a
Group
When
They
Fail
a
Course
Select Enroll
a
User
Into
a
User
Group and click Continue. Test the connection or Continue… Use the
User
Group ID dropdown to select the group that the
user
will be enrolled in
when
they
fail the… If
they
were, remove the
user
from the group and try the test again
Enroll
a
User
in
a
Course
When
They
Pass
a
Course
Select Enroll
a
User
Into
a
Course and click Continue…
When
asked to pick
a
sample to set up the Zap, click Continue… If
they
were, remove the
user
from the course and try the test again
Enroll
a
User
in
a
Course
When
They
Fail
a
Course
If you fail to pull in
a
sample, please ensure that the course has
a
user
in it who has failed… Select Enroll
a
User
Into
a
Course and click Continue… If
they
were, remove the
user
from the course and try the test again
Enroll
a
User
in
a
Group
When
They
Pass
a
Course
Select Enroll
a
User
Into
a
User
Group and click Continue…
When
asked to pick
a
sample to set up the Zap, click Continue… If
they
were, remove the
user
from the group and try the test again
