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The Message Center

Stephen Krzeminski avatar
Written by Stephen Krzeminski
Updated over 3 weeks ago

SkyPrep allows you to send messages to different cohorts using the Messages feature, found by clicking on your profile icon in the upper right.

On the left, you'll be able to select the cohort you want to message, such as Users, Courses, or Groups.

After choosing the cohort, use the Send To dropdown to select which users in the cohort you want to message. You can select All Users or use the multi-select dropdown to select the user(s). After entering the Subject and Message, click Send to send the message immediately, or enter a date in the Delivery Date field to schedule the message to be sent in the future.

You can use the Sent and Queued Messages areas to see all of the messages you have sent, along with any messages that are queued for delivery in the future.

If viewing queued messages, you'll be able to cancel any unsent messages by clicking on the red X beside the Status.

By default, messages that are sent will only appear in the recipient's SkyPrep Messages area. If you want them to also receive an email, click on the Settings button in the upper right, followed by Notifications and Reminders.

In the Email Templates tab, ensure that Message Notification Email has the Send to Learners checkbox enabled.

Lastly, ensure that the recipients have Enable Email Notifications enabled. You can also turn emails on in bulk.

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