Learner

A help section covering the Learner role, written in their perspective.

9 articles
Kayla Kapas avatarCatherine Wnuk avatarStella Lim avatar+1
Written by Kayla Kapas, Catherine Wnuk, Stella Lim and 1 other

Changing Timezones

If your course dates do not match your own time zone, you can change it and convert all dates and times to match your own.
Kayla Kapas avatar
Written by Kayla Kapas. Updated over a week ago

Accessing Certificates

If you need to view a certificate you earned by completing a course, you can follow the steps shown in this article.
Catherine Wnuk avatar
Written by Catherine Wnuk. Updated over a week ago

Navigating Learning Paths

Learning Paths are bundles of courses that may have a set order in which they must be taken. This article explains how to navigate through.
Stella Lim avatar
Written by Stella Lim. Updated over a week ago

Forgotten Passwords

If you have forgotten your password, just follow the steps in this article to reset your password.
Stephen Krzeminski avatar
Written by Stephen Krzeminski. Updated over a week ago

Syncing SkyPrep to Your Calendar

If you have dates and events you need to track, such as deadlines or instructor-led sessions, you can sync them to your calendar.
Catherine Wnuk avatar
Written by Catherine Wnuk. Updated over a week ago

Changing Languages

If the platform language doesn't match your own, you can change the interface's language by following these steps.
Kayla Kapas avatar
Written by Kayla Kapas. Updated over a week ago

Registering For Instructor Led Training

Whether you are trying to sign up for in-person or webinar training, this article will show you how to register and mark yourself as present
Kayla Kapas avatar
Written by Kayla Kapas. Updated over a week ago

Communicating With Admins

As a Learner, you are able to communicate with course instructors and administrators using the features highlighted in this article.
Catherine Wnuk avatar
Written by Catherine Wnuk. Updated over a week ago

Troubleshooting

You can log in as a Learner to view their account from their perspective using the steps shown in this article if you need to troubleshoot.
Kayla Kapas avatar
Written by Kayla Kapas. Updated over a week ago