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Learner
A help section covering the Learner role, written in their perspective.
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13 articles in this collection
Written by
Stephen Krzeminski,
Stella Lim,
Roxanne Advincula
and 1 other
Learners Unable To Progress Through Course
There are several reasons why a learner may not be able to progress or pass a course, all of which are detailed in this article.
Written by
Stella Lim
Updated over a week ago
Accessing Certificates
If you need to view a certificate you earned by completing a course, you can follow the steps shown in this article.
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Written by
Catherine Wnuk
Updated over a week ago
Getting Started
A getting started video shown from a Learner's perspective. This video guides you through the entire platform and its features.
Written by
Stephen Krzeminski
Updated over a week ago
Registering For Instructor Led Training
Whether you are trying to sign up for in-person or webinar training, this article will show you how to register and mark yourself as present
Written by
Roxanne Advincula
Updated over a week ago
Navigating Learning Paths
Learning Paths are bundles of courses that may have a set order in which they must be taken. This article explains how to navigate through.
Written by
Stella Lim
Updated over a week ago
Forgotten Passwords
If you have forgotten your password, just follow the steps in this article to reset your password.
Written by
Stephen Krzeminski
Updated over a week ago
Syncing SkyPrep to Your Calendar
If you have dates and events you need to track, such as deadlines or instructor-led sessions, you can sync them to your calendar.
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Written by
Catherine Wnuk
Updated over a week ago
Changing Your Time Zone
If your course dates do not match your own time zone, you can change it and convert all dates and times to match your own.
Written by
Stella Lim
Updated over a week ago
Changing Languages
If the platform language doesn't match your own, you can change the interface's language by following these steps.
Written by
Roxanne Advincula
Updated over a week ago
Communicating With Admins
As a Learner, you are able to communicate with course instructors and administrators using the features highlighted in this article.
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Written by
Catherine Wnuk
Updated over a week ago
Padlocks in Courses
If you see a padlock beside a module in a course, you aren't able to access it yet. The reasons a module may be locked are detailed here.
Written by
Stephen Krzeminski
Updated over a week ago
Troubleshooting
You can log in as a Learner to view their account from their perspective using the steps shown in this article if you need to troubleshoot.
Written by
Roxanne Advincula
Updated over a week ago
Using ILTs as a Learner
This article describes the process of registering for and launching an ILT as a learner.
Written by
Stephen Krzeminski
Updated over a week ago