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Can I integrate my Zendesk with SkyPrep
Integrating
Zendesk
with
SkyPrep
We are natively integrated with
Zendesk
, allowing you to add a button on your Learners' interface that takes them directly to your
Zendesk
… Scroll down to Integrations, then click on Add to
SKyPrep
… You will see Your
Zendesk
Subdomain, Shared Secret, and Redirect URL
Using
SkyPrep
Mobile
If you are on an Android device, open the Play Store and search for
SkyPrep
and tap on
SkyPrep
LMS Training… If you are on an iOS device, open the App Store and search for
SkyPrep
Inc… account and use the drop-down menu to choose the correct
SkyPrep
domain.
Introduction to
SkyPrep
APIs
your
SkyPrep
account key X-
SkyPrep
-API-Key: your API key secret Test endpoint: POST https:/… Contact
SkyPrep
Support when:
SkyPrep
returns an unexpected server error… Testing
SkyPrep
APIs
Enabling SSO for
SkyPrep
SkyPrep
supports several SSO methods: SAML using OneLogin, Okta, and Azure AD, Active Directory using ADFS, and a custom-built connector… Note: If using SSO to create user accounts, users will need to match your
SkyPrep
platform's allowed… Services Azure Active Directory Okta OneLogin Google Active Directory Connector
SkyPrep
SkyPrep
on Different Devices
While most of our users use
SkyPrep
on their computers, our platform is fully responsive and will automatically
SkyPrep
Email IP Addresses
SkyPrep
uses several different IP addresses when sending emails from the platform. This article lists the ones you should whitelist… you can add the following IPs / IP address ranges to your email whitelist as these are the IPs that
SkyPrep
Using
SkyPrep
in Salesforce
current user into
SkyPrep
(Optional) Push contacts from Salesforce into
SkyPrep
(Optional)… Push training data from
SkyPrep
into Salesforce (Optional)
SkyPrep
supports 2-way data sync…
SkyPrep
+Salesforce Set-up
Adding
SkyPrep
Library Courses
SkyPrep
offers premade courses that cover some of the most common general training topics, such as Conflict… to the Courses page and click on the V button beside Create Course to expand the menu, then click
SkyPrep
Creating Video Content in
SkyPrep
You can create video content right within
SkyPrep
Syncing
SkyPrep
to Your Calendar
After you accept the prompt, your calendar will automatically import your
SkyPrep
calendar and update
