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Can I use my own email server to send emails
Switching
Email
Servers
If you want to
use
your own
server
to
send
emails
, you will have to provide us with SMTP details. Read this article for more information… If you want to
use
your own
email
server
for the delivery of SkyPrep
emails
, just let us know at support… You will also need to provide us with the SMTP details for your
email
server
, including the login information
How Do I
Send
Recurring
Emails
With Zapier?
Next, set the Action by selecting your
email
server
, such as Gmail or Microsoft Outlook (
use
the search… You can now Test the finished Zap (this will
send
the
email
to the
email
address specified in the previous… Select
Send
Email
or an equivalent action.
Course-Specific
Emails
You can
use
Course Custom
Emails
to set
emails
on a per-course basis instead of using the platform-wide
Email
Templates for every course… This feature works with Course Enrollment Notification
Email
, Passed Course Notification
Email
, Failed… Course Notification
Email
, and the In Progress Course Notification
Email
Sending Password Reset
Emails
If a user has forgotten their password, you can
send
them a new randomly generated password via
email
… Click on
Send
new random password to user… An
email
containing a link to set a new password will be sent to the user
Not Receiving
Emails
If a user is not receiving
emails
from the platform, this article explains the most common reason and the steps needed to fix it… The
email
service that the learner is using has been set to only allow incoming
emails
from specific… To manually enable
email
notifications, click on Users and Groups then on Users
Duplicate
Emails
for Users
Emails
must be unique. Duplicate
emails
cannot be used in the platform… You can only
use
an
email
once per platform… If you have multiple platforms, such as with subplatforms, you can
use
the
email
once in each
Email
Deliverability
This article covers the most common reasons for
emails
not being received and details how to ensure they are received moving forward… like a Gmail account,
emails
are handled differently due to the volume of
emails
that these domains… we
send
per day, there may be some recipients that flag an
email
as spam, which can trigger a temporary
Resending Course Completion
Emails
Course completion
emails
are sent when a user successfully passes a course. If you need to one to be sent again, follow these steps… question and in the Learners tab, click on the Course Progress button for the user who requires the
email
…
Use
the Course Status dropdown to change the status to Not Started, then back to Passed
Customizing
Email
Notifications
You can customize the
email
notifications that are sent to both Learners and Admins by following the instructions shown in this article… to
send
a test
email
to yourself…
Use
the checkboxes to set which users should be sent to Learners and Admins
Using Usernames to Log In Instead of
Emails
If you want to have users log in using a username that is different than the
email
they
use
to receive notifications, follow these steps… You will need to change the
email
column in the Bulk Upload template (you can also
use
the Bulk Update… In the notification_email column, you will enter the
email
that you want the user's
emails
to be sent
