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SkyPrep Email IP Addresses
SkyPrep uses several different IP addresses when sending emails from the platform. This article lists the ones you should whitelist.
Written by
Stephen Chang
Updated over a week ago
Customizing Email Notifications
You can customize the email notifications that are sent to both Learners and Admins by following the instructions shown in this article.
Written by
Stephen Krzeminski
Updated over a week ago
Integrating Zendesk with SkyPrep
We are natively integrated with Zendesk, allowing you to add a button on your Learners' interface that takes them directly to your Zendesk.
Written by
Stephen Chang
Updated over a week ago
Using SkyPrep Mobile
Written by
Stephen Krzeminski
Updated over a week ago
Enabling SSO for SkyPrep
SkyPrep supports several SSO methods: SAML using OneLogin, Okta, and Azure AD, Active Directory using ADFS, and a custom-built connector.
Written by
Stephen Chang
Updated over a week ago
Using SkyPrep's API
SkyPrep has a custom API that allows you to manage and automate different aspects of your platform. This article explains the basic setup.
Written by
Stephen Chang
Updated over a week ago
Changing The Color Theme
SkyPrep allows you to customize the colors used for the platform. To change the settings, just follow the steps in this article.
Written by
Stephen Krzeminski
Updated over a week ago
Changing Originating Email Address
Emails are sent from mailer@skyprep.com. If you want to set a different cosmetic email and reply-to address, follow these steps.
Written by
Micaela Alon
Updated over a week ago
Syncing SkyPrep to Your Calendar
If you have dates and events you need to track, such as deadlines or instructor-led sessions, you can sync them to your calendar.
Written by
Jason Primo
Updated over a week ago
Checking Email History
This feature allows you to see the status of the emails sent to learners, when they were sent, and whether there were bounces or failures.
Written by
Stephen Krzeminski
Updated over a week ago