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SkyPrep Email IP Addresses

SkyPrep uses several different IP addresses when sending emails from the platform. This article lists the ones you should whitelist.
Stephen Chang avatar
Written by Stephen Chang
Updated over a week ago

Customizing Email Notifications

You can customize the email notifications that are sent to both Learners and Admins by following the instructions shown in this article.
Stephen Krzeminski avatar
Written by Stephen Krzeminski
Updated over a week ago

Integrating Zendesk with SkyPrep

We are natively integrated with Zendesk, allowing you to add a button on your Learners' interface that takes them directly to your Zendesk.
Stephen Chang avatar
Written by Stephen Chang
Updated over a week ago

Using SkyPrep Mobile

Stephen Krzeminski avatar
Written by Stephen Krzeminski
Updated over a week ago

Enabling SSO for SkyPrep

SkyPrep supports several SSO methods: SAML using OneLogin, Okta, and Azure AD, Active Directory using ADFS, and a custom-built connector.
Stephen Chang avatar
Written by Stephen Chang
Updated over a week ago

Using SkyPrep's API

SkyPrep has a custom API that allows you to manage and automate different aspects of your platform. This article explains the basic setup.
Stephen Chang avatar
Written by Stephen Chang
Updated over a week ago

Changing The Color Theme

SkyPrep allows you to customize the colors used for the platform. To change the settings, just follow the steps in this article.
Stephen Krzeminski avatar
Written by Stephen Krzeminski
Updated over a week ago

Changing Originating Email Address

Emails are sent from mailer@skyprep.com. If you want to set a different cosmetic email and reply-to address, follow these steps.
Micaela Alon avatar
Written by Micaela Alon
Updated over a week ago

Syncing SkyPrep to Your Calendar

If you have dates and events you need to track, such as deadlines or instructor-led sessions, you can sync them to your calendar.
Jason Primo avatar
Written by Jason Primo
Updated over a week ago

Checking Email History

This feature allows you to see the status of the emails sent to learners, when they were sent, and whether there were bounces or failures.
Stephen Krzeminski avatar
Written by Stephen Krzeminski
Updated over a week ago