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Advice and answers from the SkyPrep Team
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How can I register a user that does not have access to an email
User Roles
A quick breakdown of the different roles that are available in the platform.
User & Group Management
Anonymous Platform Access
Email Deliverability
This article covers the most common reasons for emails not being received and details how to ensure they are received moving forward.
Sending Password Reset Emails
If a user has forgotten their password, you can send them a new randomly generated password via email.
Bulk User Management
FTP User Management
Disabling User Logins
Disabling user logins prevents users from being able to log in while maintaining all of their information and course history.
Creating User Properties
Changing a User's Email
If you need to change a user's email, follow these steps. This will also change the username that they use to login to the platform.
