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Can I use my own email server to send emails
Switching
Email
Servers
If you want
to
use
your
own
server
to
send
emails
, you will have
to
provide us with SMTP details. Read this article for more information… If you want
to
use
your
own
email
server
for the delivery of SkyPrep
emails
, just let us know at support… You will also need
to
provide us with the SMTP details for your
email
server
, including the login information
How Do
I
Send
Recurring
Emails
With Zapier?
You
can
now Test the finished Zap (this will
send
the
email
to
the
email
address specified in the previous… Next, set the Action by selecting your
email
server
, such as Gmail or Microsoft Outlook (
use
the search… Select GET, and Show all Options
to
view all the different placeholders you
can
use
Course-Specific
Emails
You
can
use
Course Custom
Emails
to
set
emails
on a per-course basis instead of using the platform-wide
Email
Templates for every course… Once done, navigate
to
your
Email
Templates by clicking on Settings and then System Configuration… Course Notification
Email
, and the In Progress Course Notification
Email
Sending Password Reset
Emails
If a user has forgotten their password, you
can
send
them a new randomly generated password via
email
… You
can
resend a password
to
a user by going
to
People, then Users… An
email
containing a link
to
set a new password will be sent
to
the user
Using
a Custom Domain
If you don't want
to
use
your default .skyprepapp.com domain, you
can
use
your
own
by following these instructions… You
can
use
SkyPrep with your
own
domain, but depending on whether you intend
to
host the LMS at the… You
can
use
a root domain for your LMS (e.g. mycompanylearning.com) with a new or existing domain
Using Usernames
to
Log In Instead of
Emails
If you want
to
have users log in using a username that is different than the
email
they
use
to
receive notifications, follow these steps… You will need
to
change the
email
column in the Bulk Upload template (you
can
also
use
the Bulk Update… In the notification_email column, you will enter the
email
that you want the user's
emails
to
be sent
Not Receiving
Emails
If a user is not receiving
emails
from the platform, this article explains the most common reason and the steps needed
to
fix it… The
email
service that the learner is using has been set
to
only allow incoming
emails
from specific…
To
manually enable
email
notifications, click on Users and Groups then on Users
User
-Chosen Passwords for New Accounts
You
can
modify the New Account
Email
to
make users choose their
own
passwords before signing in for the first time… All you need
to
do is click on Customization, then on
Email
Templates… they will be taken
to
this page where they
can
set a new password
Duplicate
Emails
for Users
Emails
must be unique. Duplicate
emails
cannot be used in the platform… You
can
only
use
an
email
once per platform… If you have multiple platforms, such as with subplatforms, you
can
use
the
email
once in each
Setting Up SSL
While we provide complimentary SSL certificates, you
can
follow this guide if you want
to
use
your
own
… You
can
email
us at
[email protected]
