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How can I see my active user total
Viewing
Active
User
Totals
Keeping track of your
active
users is important to ensuring you don't exceed your allowed number and accrue overage charges… In the Plan & Billing tab, your
Active
Users Used number will show you how many unique users have signed
What is an
Active
User
?
Our plans are based on
active
user
totals rather than the
total
number of users in your platform. This article goes into more detail… An
active
user
is any
user
that signs in at least once during your monthly (30 day) billing cycle… Once a
user
has logged in, they will not be counted again as an
Active
User
during your 30-day billing
Active
User
Overage Charges
If you go over your allowed
Active
Users in a month, you will be charged the overage fee as explained in this article… If you receive a
User
Overage charge ($5/
user
) while subscribed to an Annual Plan, your credit card will
Active
vs. Inactive Courses
Knowing the difference between
active
and inactive courses will allow control over which courses are visible while also preserving records… If a course is
Active
, enrolled learners will be able to
see
and access the course… To change a course status between
Active
and Inactive, just click on the course you want to edit, navigate
User
Roles
There are three different roles: Admin, Power
User
, and Learner… Admin: The
user
role that has the most permissions… They can add and remove users, material and assessments, edit
user
information, change learner grades
Setting Up Azure
Active
Directory SSO
Follow the steps in this article if you wish to enable SSO using Azure
Active
Directory and SAML claims… You can also set up your
User
Attributes & Claims – the available fields for SkyPrep will be listed at
User
& Group Management
When a Power
User
logs in, they’ll
see
an interface that’s similar to the Admin one, but scoped to only… Creating Custom Power
User
Roles… Manual
User
Creation
Setting up SSO using
Active
Directory Connector
If you need to allow your users to access SSO functionality via an
Active
Directory Connector, read this article… simply authenticates users against your ActiveDirectory, then uses the SkyPrep API to generate a
user
… login URL, and redirects the
user
Creating
User
Properties
To access your platform's custom
User
Properties, click on the cog icon in the upper-right, then on
User
… The list will let you toggle which properties are
active
, as well as which are mandatory to fill in and
Disabling
User
Logins
Disabling
user
logins prevents users from being able to log in while maintaining all of their information and course history… You can choose to have their account hidden from all
user
lists within the platform, such as the
user
… You will
see
an option to Hide Users With Logins Disabled
