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How can I see my active user total
Viewing
Active
User
Totals
In the Plan & Billing tab, your
Active
Users
Used number will show you how many
users
have been online… Keeping track of your
active
users
is important to ensuring you don't exceed your allowed number and accrue overage charges
Written by
Micaela Alon
Updated over a week ago
What is an
Active
User
?
follows: Starter: 100
Active
Users
/Month Advanced: 250
Active
Users
/Month Premium: 500
Active
… Our plans are based on
active
user
totals
rather than the
total
number of
users
in your platform. This article goes into more detail… An
active
user
is any
user
that signs in at least once during your monthly (30 day) billing cycle
Written by
Stella Lim
Updated over a week ago
Active
User
Overage Charges
If you receive a
User
Overage charge ($5/
user
) while subscribed to an Annual Plan, your credit card will… If you go over your allowed
Active
Users
in a month, you will be charged the overage fee as explained in this article
Written by
Stella Lim
Updated over a week ago
Setting up SSO using
Active
Directory Connector
the SkyPrep API to generate a
user
login URL, and redirects the
user
… If you need to allow your
users
to access SSO functionality via an
Active
Directory Connector, read this article… The ActiveDirectory Connector (ADC) simply authenticates
users
against your ActiveDirectory, then uses
Written by
Stephen Chang
Updated over a week ago
User
Permissions
User
permissions are broken down into two levels — platform and group levels… On a platform level,
users
are either Admins or Members… On a Group level,
users
can be either Viewers or Contributors
Written by
Stephen Krzeminski
Updated over a week ago
Adding
Users
To create a
user
, just click on Create
User
Written by
Stephen Krzeminski
Updated over a week ago
Deleting
Users
Accept the confirmation, then the
user
will be deleted! NOTE:
USER
DELETION IS PERMANENT… WHEN A
USER
IS DELETED, ALL OF THEIR COURSE PROGRESS, HISTORY, AND
USER
INFORMATION WILL BE LOST WITH… If you want to delete a
user
, follow these steps. Only delete
users
if you are sure you will not need their course history in the future!
Written by
Jason Primo
Updated over a week ago
Adding
Users
This covers adding
users
with the Add
Users
button in the
Users
area and also contains links to additional articles for other methods… Click on People then on
Users
. From there, you will have to click on Add
User
… Bulk
user
uploads will also allow you to add
users
who do not have an email to your platform
Written by
Stephen Krzeminski
Updated over a week ago
User
Roles
They can add and remove
users
, material and assessments, edit
user
information, change learner grades… Admin: The
user
role that has the most permissions… and courses, as well as manage the course progress of their
users
Written by
Micaela Alon
Updated over a week ago
Active
vs. Inactive Courses
If a course is
Active
, enrolled learners will have access to the course… To toggle a course between
Active
and Inactive, just click on the course you want to edit, navigate to… the General Settings tab, then use the Course
Active
toggle
Written by
Jason Primo
Updated over a week ago
