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Advice and answers from the SkyPrep Team

Search results for:How can I see my active user total
Viewing Active User Totals
Keeping track of your active users is important to ensuring you don't exceed your allowed number and accrue overage charges… In the Plan & Billing tab, your Active Users Used number will show you how many unique users have signed… Click on your name at the top right and then on My Accounts
What is an Active User?
Our plans are based on active user totals rather than the total number of users in your platform. This article goes into more detail… An active user is any user that signs in at least once during your monthly (30 day) billing cycle… You can see the maximum allowed Active Users on your plan by following these instructions
Active User Overage Charges
If you go over your allowed Active Users in a month, you will be charged the overage fee as explained in this article… If you receive a User Overage charge ($5/user) while subscribed to an Annual Plan, your credit card will
Active vs. Inactive Courses
Knowing the difference between active and inactive courses will allow control over which courses are visible while also preserving records… If a course is Active, enrolled learners will be able to see and access the course… To change a course status between Active and Inactive, just click on the course you want to edit, navigate
Setting Up Azure Active Directory SSO
Follow the steps in this article if you wish to enable SSO using Azure Active Directory and SAML claims… You can also set up your User Attributes & Claims – the available fields for SkyPrep will be listed at
User Roles
They can add and remove users, material and assessments, edit user information, change learner grades… Power Users: A custom role that lets you choose specific actions that a user can perform, as well as… Given how much power an admin has over a platform, it is extremely important that you only give admin
Setting up SSO using Active Directory Connector
If you need to allow your users to access SSO functionality via an Active Directory Connector, read this article… simply authenticates users against your ActiveDirectory, then uses the SkyPrep API to generate a user… login URL, and redirects the user
Creating User Properties
To access your platform's custom User Properties, click on the cog icon in the upper-right, then on User… Next, you can rename the field using the Custom Label field to change how it appears in your platform… The list will let you toggle which properties are active, as well as which are mandatory to fill in and
Disabling User Logins
Disabling user logins prevents users from being able to log in while maintaining all of their information and course history… The next page will show a list of every user that has their login set as disabled, and you can use the… You will see an option to Hide Users With Logins Disabled
Assigning User Managers
With an additional permission enabled, Group managers can oversee their members across the entire platform in every course/learning path… [Inline Video] User Managers (also Group Managers) can manage the course enrollment and progress of all… To create a Manager, you will need to first assign that user as a Manager in the platform