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Search results for: Can I see the status of the automated emails being sent to a user

Checking Email History

This feature allows you to see the status of the emails sent to learners, when they were sent, and whether there were bounces or failures.
Stephen Krzeminski avatar
Written by Stephen Krzeminski
Updated over a week ago

Resending Course Completion Emails

Course completion emails are sent when a user successfully passes a course. If you need to one to be sent again, follow these steps.
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Written by Jason Primo
Updated over a week ago

Duplicate Emails for Users

Emails must be unique. Duplicate emails cannot be used in the platform.
Stella Lim avatar
Written by Stella Lim
Updated over a week ago

Changing a User's Email

If you need to change a user's email, follow these steps. This will also change the username that they use to login to the platform.
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Written by Stephen Krzeminski
Updated over a week ago

Adding Users Without Their Emails

Emails are used for login purposes for the most part. If you need to add users without emails, follow this article on using a CSV file.
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Written by Stephen Krzeminski
Updated over a week ago

Automated Reminders

Automated Reminders are messages that are scheduled for a future date. This article contains a video that will guide you through the feature
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Written by Stephen Krzeminski
Updated over a week ago

Changing Originating Email Address

Emails are sent from mailer@skyprep.com. If you want to set a different cosmetic email and reply-to address, follow these steps.
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Written by Micaela Alon
Updated over a week ago

Automating Course Reminders

Instead of having to manually send reminders out to course members, the Scheduled Reminder feature lets you schedule them in advance.
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Written by Jason Primo
Updated over a week ago

Customizing Email Notifications

You can customize the email notifications that are sent to both Learners and Admins by following the instructions shown in this article.
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Written by Stephen Krzeminski
Updated over a week ago

Manager - Managing Course Progress

Course Progress refers to a user's overall course status (Passed/Failed/Not Started), as well as individual module completion.
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Written by Jason Primo
Updated over a week ago